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Owned and operated by Vantage Lodge, our support team is ready to assist with any question about your order or products.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. Please visit our Return Policy page for full details on how to start a return and what qualifies.
Can I exchange a product for a different model?
If you need a different smart lock model, a different camera configuration, or another size of garage cabinet, please contact us within 30 days of delivery. We will walk you through the exchange process.
Are your smart locks compatible with existing deadbolts?
Compatibility varies by model and door type. Each smart lock product page lists supported door preparations and thicknesses. If you are unsure, send us a message with your current deadbolt brand and we can help confirm fit.
Do your security cameras work with voice assistants?
Many of our smart security cameras support popular voice assistant platforms. Check the specifications tab on each product page for confirmed integrations, and feel free to ask us if your setup is supported.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) with no order minimum.
30-Day Returns
Not the right fit for your home? Return eligible items within 30 days per our Return Policy.